Standardize excellence with SOPs

June 1, 2026  |  Business, Management

Chaos can often be mistaken for capability. The ability to pivot quickly, solve problems on the fly and “make it work” under pressure is what many of us built our businesses on.
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What is your business worth?

December 2, 2025  |  Business, Management

Your most valuable asset may be your business. A business owner can spend decades building a business and reputation. As they approach retirement age, they likely have questions: How do they value their business? How do they maximize the value and minimize taxes upon sale or succession?
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Don’t skip background checks before hiring

October 1, 2025  |  Business, Management

Every new employee brings a possible threat to your business. Those threats include theft, sexual harassment, physical violence, identity theft, fraud and drug use. The potential for ruinous legal actions is higher today than ever before. That’s why a background check before you hire an applicant …
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Getting to know the next generation

August 1, 2024  |  Business, Management

Employers face many challenges stemming from the diverse needs and expectations of their workforce’s four distinct generations. Rising health care costs, living expenses, and evolving needs mandate reevaluating traditional employee benefits offerings.
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Improving customer retention and satisfaction

April 1, 2024  |  Business, Management

Of all the famous studies regarding child behavior, one usually rises to the top of the list when it comes to overall recognition by the public and effectiveness at determining the future success of a child: the Stanford Marshmallow Experiment. In the experiment, children were asked to decide betwee…
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Encouraging curiosity

October 1, 2023  |  Business, Management

Curiosity is a catalyst for creativity, problem solving and continuous improvement. By creating a culture of curiosity, we can tap into the collective creativity of the people that work with us and for us. It stimulates critical thinking, encourages us to be open to possibilities and leads us to exp…
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Getting into a gross margin state of mind

August 1, 2023  |  Business, Management

While working in my family distributorship, I had the importance of gross margin dollars drilled into my head at a very young age. We occasionally talked about sales when it came to an extraordinary order, but the next question out of every mouth was—how did we do on it? In other words, did we mak…
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Navigating the workforce of the future

August 1, 2023  |  Business, Management

Organizations need to be thinking about tomorrow and, more specifically, how the future of work, the workforce and the workplace will be dramatically different from what we know today. And more importantly, from what it has been in the past.
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