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We asked InTents readers to vote for the best of the best in 15 categories. Which companies, products and services do InTents readers depend on to run their businesses? What tent rental industry supplier always comes through when you need them? Which piece of equipment saves time and labor? And what services do you depend on to run your business?
Best Frame Tent
- Anchor Industries
- Fred’s Tents & Canopies
- Aztec Tents
Honorable Mention: American Tent, Losberger De Boer
Best Tent Fabric Supplier
- Snyder Manufacturing
- Keder Solutions
- Serge Ferrari
Honorable Mention: Rainier Tent, DAF Products Inc., Herculite
Best Clearspan Manufacturer
- Anchor Industries
- Losberger De Boer
- Fiesta Tents
Honorable Mention: Eureka! Tents, Grandchamp Structure Design, Liri Tent, Rainier Tent, Shelter Structures America
Best Flooring
- Dura-Trac Flooring
- 12 by Event Flooring
- Bil-Jax
Honorable Mention: Epic Flooring by Granite Industries, Groove Surfaces, Ikadan, Losberger De Boer, SICO Inc., Signature Systems Group, Sommer Flooring Inc.
Best Tent Heating & Cooling supplier
- L.B. White Company
- Aggreko Event Services
- Cool-A-Zone
- Honorable Mention: AirPac, Flagro USA Inc., Rite Choice Ducting
Best Custom Graphic Supplier
- Fred’s Tents & Canopies
- Anchor Industries
- Fiesta Tents
Honorable Mention: American Tent, Brandit Graphics, Olympic Tents, Rainier Tent
Best Installation Equipment
- B&R Innovations/Block and Roll
- Tent OX
- Fiesta Tents
Honorable Mention: American Tent, Celina, Construction Accessories Inc./JackJaw, Everun America, Green Monster Manufacturing, Rhino Tool
Best Sailcloth Tent
- Fred’s Tents & Canopies
- Anchor Industries
- Aztec Tents
Honorable Mention: Sperry Tents
Best Tent Washer/Cleaning/Repair
- Teeco Solutions
- Charnecke Tents Inc. & CCC Washers Inc.
- Shipp Cleaning Systems
Honorable Mention: Shelter Structures America
Best Tent Liner Supplier
- Anchor Industries
- Baytex Liners of Rainier Industries Ltd.
- Rainer Tent
Honorable Mention: Charnecke Tents Inc. & CCC Washers Inc., Economy Tent International, Structure | LINERS
Best Rental Furniture Supplier
- Palmer Snyder
- Allura Event Furniture
- Modern Event Furniture
Honorable Mention: Atlas Commercial Products, Celina, Commercial Seating Products (CSP), Kestell Furniture, McCourt Mfg.
Best Linen Supplier
- A1 Tablecloth Co.
- Choice Party Linens
- Jomar Table Linens
Honorable Mention: South Street Tablecloth Co., Ultimate Textile
Best Tension/Pole-Supported Tent Manufacturer
- Anchor Industries
- Fred’s Tents & Canopies
- Aztec Tents
Honorable Mention: American Tent, Celina, Eureka! Tents
Best Rental Software
- AnchorSoft by Anchor Industries
- Point of Rental Software
- Party Track Rental Software
Honorable Mention: Alert Rental Software, Goodshuffle Pro, Rentmaster, TapGoods PRO
Best Customer Service
- Fred’s Tents & Canopies
- Anchor Industries
- Losberger De Boer
Honorable Mention: Aztec Tents, B&R Innovations/Block and Roll, Fiesta Tents, Keder Solutions
SIDEBAR: Employee shout outs
A company’s success is made possible by its employees. Several of our voters mentioned specific employees they felt provided them with superior customer service, so we wanted to pass some of the compliments along!
“Carol Cundy with Eureka! Tents is the best. Very detailed and will get any issue solved in a timely manner.”
Kevin Moore, Ultimate Events Inc.
“Julie [Couture] and Alex [Renaud] with Fiesta Tent in Canada are two of the nicest people. They’re hardworking and make themselves available seven days a week.”
Robert Engel, Elite Tent and Party Rental Corp.
“Dan [Dunstan with Rainier Tent] is very punctual and doesn’t sugarcoat anything. He has always come through on everything he has committed to doing with our company.”
David Barman, Details Party Rentals
“Josh Lapallo [with Eureka! Tents] is simply amazing!!! Always ready to help and answer all my stupid questions!!
Rob Fairchild, Meredith Party Rentals
“Brittany [Balistreri with Keder Solutions] is great—you get who you see on the website. She’s fast, friendly, knowledgeable and always ready to help.”
Philip Tremblay, Creative Tent International
“Anyone who has Steve Belliveau as their Anchor rep will know that this man is the cream of the crop when it comes to impeccable customer service. Hands down the very best.”
Michael Sardanopoli, The Party Center
“Just bought aluminum tent doors from Fred’s Tents, and since we’ve never installed a tent door, Brian [Stumph] is coming down from Fred’s Tents to be on-site with us in Estero, Fla., to help us install the doors for the first time. That is outstanding service!”
Antonia Greenwood, Apex Holiday Tent
“Nick [Deninno] from Block and Roll is very loyal to his customers and has very high ethics.”
Tim Maloney, Canton Chair Rental
SIDEBAR: Who has the best customer service in the industry?
“Best Customer Service” is always our most competitive category. We asked voters to tell us why they believe the company they nominated is the best and these are some of their responses.
“Rentmaster has managed to stay at a price point that is competitive while offering a quality product that hits every aspect of what we need now and still has the ability to grow with us for items we anticipate needing in the future.”
Tonya Franklin, S&R Event Rental
“Point of Rental has had excellent support. Baytex is very dependable and the size of liner has always worked for me. Palmer Snyder has a good lifespan on their tables and they are easy to maintain.”
Peter Aaron Bonish, Pete’s Rental Limited
“Tent OX folks answer the phone every time regardless of when it is. Generally can fix it over the phone. Like having two crew members without the issues.”
Katharine Schaefer, Glawe Awnings & Tent Company
“I truly value the relationship with Granite Industries. They allow us to be a thoughtful partner in product development and design and are always willing to collaborate.”
Tarryn Prosper, PEAK Event Services
“Support at Alert Rental Software is unbelievable. If there is a problem, it is usually resolved with just a phone call.”
Ken Puff, Party Line Rentals
“12 by Event Flooring has the best customer service ever.”
Kody Gao, Skywey
“Aztec Tents has a great team. They’re highly trained, knowledgeable and very courteous.”
John Gabriel, Diversified Partners CRE
“In dealing with Shelter Structures America for years, we have ALWAYS found their team to be super responsive, incredibly helpful, and offering a level of customer service that really sets them apart!”
Julie Skenandore, National Structures Events & Services
“Goodshuffle Pro is the most responsive company I work with. Quick to respond to any questions and they call a few times a year to inform us of new updates.”
Tom Friedman, Got You Covered Tent and Party Rentals
“I have never engaged with a company that has such outstanding customer service as Teeco Solutions.”
Prudence Maqhiza, Fezokuhle Technological Ltd.
“Losberger De Boer has gone above and beyond to help build our business through training, product support and help with sales.”
Phil Heidt, CORT Party Rental
“Rite Choice has great service, good communication and is always finding ways to resolve problems.”
Manuel Oquendo, Space Cooling PR