Alert Management Systems, Colorado Springs, Colo., hosted its 34th annual User Conference in November. Alert’s client base of successful rental operators met to learn about new features in Alert’s upcoming revision release, meet with vendors, network with peers, take classes and vote for desired enhancements.
“This is my first conference, and it shows that Alert wants to make a product that is client-driven,” said Stan Tamme of Signature Party Rental, Santa Ana, Calif. “Alert listens to the ideas that are wanted, needed and/or not needed, and then makes the amendments through a vote on what makes sense.”
This year’s three-day conference boasted 35 class sessions, which included classroom lessons from Alert staff, presentations led by Alert partner vendors, roundtables of Alert users brainstorming enhancements to their rental software and one-on-one meetings between Alert users and staff. The Alert User Advisory Board, an independent committee of Alert users, helped drive the agenda of the conference.
“We work diligently year-round to ensure that this event proves to our clients that we are truly in partnership and work in a collaborative way with them,” said Mary Crosslin, Alert co-president. “Our entire staff attends this event each year. It’s vitally important to us that both our clients and employees know that we’re in this together and that we’re one small business supporting hundreds of other small businesses.”
The 2020 conference will be held Nov. 1-3 at the Antlers Hotel in downtown Colorado Springs, Colo.