Win business with top-notch customer service

December 1st, 2019

Keep your tent rental clients satisfied—and returning—with these six tips for five-star customer service. by Sarah Crews Your company and your employees are the backbone of events from high-end weddings and corporate galas to backyard parties and festivals. And your image is on the line each time, from booking to takedown. Here are six strategies […]

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Women leaders share their best advice and lessons learned

March 11th, 2019

The tent and event industry is filled with “wise people who have an amazing willingness to share their expertise,” say Elizabeth Wilson, president of All Occasions Event Rental, Cincinnati, Ohio. While the industry remains dominated by men, women-owned businesses and individual women in leadership in their companies are becoming more visible. Women who have taken […]

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Taking the lead: Women professionals thrive in the male-dominated tent industry

October 1st, 2018

Women have always contributed to the tent rental industry, even as it's traditionally been a man's world. As their influence continues to grow, career opportunities are expanding. When Sarah Crews, director of sales and marketing for Miami, Fla.-based Economy Tent International (ETI), started going to outdoor trade shows 13 years ago, she didn’t see many […]

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