It gets pretty crazy out there in the event industry. With hundreds (or thousands) of items getting set up across various locations each day, customers ignoring your instructions, and weather that just won’t cooperate, there’s a lot beyond your control.
But rental software shouldn’t be one of those things. In fact, good rental software ought to help you rein in most of the things causing you issues!
- Second Runs
Even just one good-sized marquee has a lot of parts involved. When you’re loading tables, chairs, poles, pins, canvases, and more, it’s easy to forget something. Rental software helps you keep track of all the items you’re carrying on each truck. It helps you figure out when those trucks are due to arrive. It’ll even update quantities automatically if the customer changes their needs halfway through the process. Large event companies can spend nearly $1 million a year on second runs. What could you do with an extra million dollars?
- Irresponsible Customers
There’s a reason “treat it like you rented it” is a well-known phrase. Customers often don’t know or care about your inventory the way you do! Good rental software can help you out a couple of ways on this front, too. Before a rental, you’ll be able to attach your operating instructions, damage waivers, and the consequences for misuse of your inventory. You’ll be able to take photos of what you’ve provided so you have evidence of what it looked like when you left it in the customer’s hands. When you get your stuff back, you’ll be able to take photos of any damage, evidence of improper usage, etc. It’ll even make it easier to track that person down for additional billing or to ensure they’re unable to rent from you again. Fool me once, shame on me. Fool me – well, you can’t get fooled again.
- Missing Inventory
Large events means a lot of stuff going out. Good rental software helps ensure you’re able to bill for missing items while the customer is present – it integrates with RFID and barcode scanners. Instead of having to wait for your team to count through 1000 tablecloths before sending out a bill for anything missing, you’re throwing them through an RFID area scanner. If they’re missing two, you can bill them on the spot and have the issue taken care of immediately. Point of Rental is even able to scan items from multiple contracts at the same time and assign them to the proper contract, so if you have multiple drop-offs occurring simultaneously, you can handle both easily.
- Surprise Stops
Sometimes your team is in the middle of a route and a customer calls up with an issue – there’s another stop to make. Powerful rental software lets you add the stop into a route that already exists, notifying your driver of what’s happening and adjusting the rest of his or her route accordingly. No need to scramble to send someone else on another route!
- Inclement Weather
Well, OK, we can help you forecast the weather at your location for the scheduled rental dates, but we can’t control the weather…yet.
If you need help handling anything else, though, Point of Rental has software that handles virtually every aspect of an event rental business. We’ve earned back-to-back-to-back InTents Readers Choice honors for the best rental software in the event industry and we back it with a knowledgeable support team that’s here to help you succeed.
So take control of your rental business. Call us at 844-943-7368 or contact us with what you’d like to see in your rental software.