Characteristics of a great crew chief

Want to know if you have a high-quality crew chief on hand or in the making? Here are some defining attributes.

Leadership. Able to make decisions in the field related to the customer, crew and other vendors.
Communication skills. Clear with instructions and speaks directly to the staff and client. Knowledgeable enough about the job site and product to answer any questions that may arise.
Dedication. Toes the company line in all instances.
Dependability. Loads the truck right, ensures the crew is properly outfitted, arrives at the job site on time, and finishes the install efficiently and on (but preferably under) budget.
Trust of owners. Has the confidence of owners to get the job done.

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