Point of Rental adds kiosks to enhance customer experience

Grand Prairie, Texas-based Point of Rental Software, a provider of rental management software, announced that it has implemented the use of kiosks in its latest update to Point of Rental Essentials cloud-based software.

Point of Rental said that the kiosks allow customers to self-serve and, when utilized with a barcode reader, the customer can scan a driver’s license to populate the customer record instantaneously. This system helps avoid duplicate customers by matching provided information as customers set up or pull up their account.

The software provides information to better manage inventory. The kiosks will also help speed up the process in the beginning of the rental cycle, but a Quick Return feature was developed to enhance the closing process. This feature allows store associates to scan the barcode on the rental and automatically return it to the inventory.